IT management · Maintenance · Security
IT support for businesses – proactive instead of in an emergency
Most IT failures announce themselves: full hard drives, missing updates, expired backups. We take over IT management for your company – with regular maintenance, Monitoring and a dedicated contact person. That keeps your business up and running and secure.
- Proactive – maintenance and monitoring instead of firefighting
- Predictable – fixed services, clear terms
- Secure – updates, backups and protection against attacks
What IT support includes with us
Maintenance & updates
Operating systems, software and firmware updated regularly – planned and documented.
Data backup
Backups locally and off-site, continuously monitored and regularly tested for restore.
IT security
Antivirus, firewall, secure passwords and access rights – against attacks and data loss.
Monitoring
We see full hard drives, failed backups or warnings before they turn into an outage.
Your external IT manager.
An in-house IT department is not worthwhile for many companies – the responsibility for IT remains all the same. We take on this role: plan, document, maintain and are your dedicated contact person. For decisions, investments and everything that gets stuck in everyday work.
Everything from a single source.
Documentation
Devices, access credentials and licenses – always up to date.
Planning
Renewals and budget planned ahead.
Support
Remote support and on-site appointments.
Training
Your team confident in using IT.
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Project solutions developed for our clients
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Years of experience with passion
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Clients who gladly recommend us
How a project works
IT check
We check devices, network, backups and security and show you the most important risks.
Documentation
Everything is recorded: devices, access credentials, licenses and processes – clear and up to date.
Safeguarding
We fix weak points, set up monitoring and backups and close gaps.
Ongoing support
Regular maintenance, monitoring and support – with a dedicated contact person.
Frequently asked questions
How is this different from regular IT support?
Classic support helps when something is broken. Managed IT support starts earlier: we maintain and monitor your systems continuously so that many problems never arise in the first place – and we know your IT if something does happen.
From what company size is this worthwhile?
From just a few workstations. Small companies without their own IT department benefit in particular, because an outage there hits the whole business immediately.
How is IT support billed?
Usually via a support contract with fixed services, for example maintenance, monitoring and a support allowance. We tailor the scope to your number of devices and your requirements.
What happens in the event of an outage?
You reach your dedicated contact person. We fix many faults via remote support; otherwise we come on site. Because your IT is documented, we lose no time searching.
Do you support us with IT security?
Yes. We ensure up-to-date systems, antivirus, firewall, secure backups and sensible access rights – and raise your team’s awareness of threats such as phishing emails.
Do you work together with our internal IT?
Very gladly. We then take on the tasks for which time or specialist knowledge is lacking internally, and coordinate closely.
Let’s talk about your project
Want your IT to run reliably without having to take care of it yourself? We start with an IT check. The initial consultation is free of charge and without obligation.
Support
If you need support or online training via remote access, click the “Open remote support” button.
You will receive an “access code” by phone.