This English version is a convenience translation. In case of doubt or discrepancies, the German version applies.

Privacy policy

1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy below this text.

Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. 
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification, restriction of processing or erasure of this data. You can contact us at any time at the address given in the legal notice regarding this and other questions on data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the controller
The controller responsible for data processing on this website is:

comdatec GmbH
Am Wiesenrain 2
D-69436 Schönbrunn / Germany

Web : www.comdatec.com
Mail :

Managing director: Richard Bitza
Commercial register Mannheim: HRB 704676

Phone: +49 (0)6272. 92 00 12. 8
Fax: +49 (0)6272. 92 00 12. 9

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Your rights: access, restriction of processing, erasure
Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to rectification or erasure of this data.
You also have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the legal notice regarding this and other questions on personal data.
Objection to promotional emails
We hereby object to the use of contact data published as part of the legal notice obligation for sending advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising, for example through spam emails.

3. Data collection on our website
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– browser type and browser version
– operating system used
– referrer URL (the previously visited page)
– host name of the accessing computer
– time of the server request
– IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.
Contact form and email inquiries
If you send us inquiries via the contact form or by email, your details from the inquiry form or your email, including the contact data you provide there, are stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) (f) GDPR).
The data you enter remains with us until you ask us to delete it or the purpose for storing the data no longer applies (e.g. after your inquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Our website partly uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. They serve to make our website more user-friendly, effective and secure.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit (where technically necessary for logins or system functions).
Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing technically necessary cookies for the technically error-free and optimized provision of its services.

Web analytics with etracker

The provider of this website uses the service JustRelate etracker (www.etracker.com) to analyze usage data. We use etracker without cookies: no cookies are set for web analytics and no information is stored on or read from your device. Usage data is collected in accordance with the legal requirements of the EU General Data Protection Regulation (GDPR) and the German Telecommunications Digital Services Data Protection Act (TDDDG). Data processing is based on the statutory provisions of Art. 6 (1) (f) (legitimate interest) GDPR. Our concern within the meaning of the GDPR (legitimate interest) is the optimization of our online offering.

The web analytics data generated with etracker is processed and stored by JustRelate on behalf of the provider of this website exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. In this respect, etracker has been independently audited, certified and awarded the ePrivacyseal data protection seal. Because the privacy of our visitors is important to us, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, is anonymized or pseudonymized as early as possible. There is no other use, merging with other data or disclosure to third parties.

You can object to the data processing described above at any time by clicking on the slider. The objection has no adverse consequences. If no slider is displayed, data collection is already prevented by other blocking measures.

Opt out

Further information on data protection at JustRelate etracker can be found here.

https://www.comdatec.com/wp-content/uploads/2021/08/comdatec_logo_web3.png
Contact
  • Addresscomdatec GmbH
    Am Wiesenrain 2
    D-69436 Schönbrunn
  • Phone+49 (0)6272 9200128
  • Email
Locations
  • HeadquartersSchönbrunn · +49 (0)6272 9200128
  • Ahaus officeAhaus · +49 (0)2561 959809
  • Switzerland officeWorb · +41 (0)31 8324030
Support

If you need support or online training via remote access, click the “Open remote support” button.

You will receive an “access code” by phone.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.